A marketing team can then use this insight to strengthen campaigns and determine how to most effectively communicate with its customers. With AWS Pinpoint, developer can also measure customer engagement and generate analytical data from its applications. One example of server-side messaging solution which supports Amazon Device Messaging (ADM) -required for sending messages to Fire OS devices such as Fire TV - is AWS Pinpoint. Developers can send messages to millions of cross platform devices and connect with customers over channels like email, SMS, push, or voice. Server-side messaging solution provide a scalable communication tools to mobile developers. Always be mindful of the customer experience when planning your notification mechanism. Build your notification mechanism in order to verify if another app is in the foreground and do not display Heads-Up notifications in that case.įor less critical notifications such as app release information, standard notifications could be are a better choice instead of Heads-up notifications since they will not distract customers while they are consuming content. Note: Keep in mind that your app should not send a Heads-Up notification when another app is in the foreground, as this would provide a broken customer experience. While toasts notification allow a pop-up dialog to appear, Heads-up notification could also draw the customer’s attention via richer graphics and direct customers to launch your app immediately. You can also send heads-up notifications to the customer by using the Android notification API and specify the notification priority to high. There are 3 types of local notifications supported on Fire TV:įire TV by default sends notifications to customers when there is a new app or new update app available. Note: Please be aware that ADM is required to push messages from your back-end to Amazon Fire OS devices, including Fire TV and Fire tablet. This blog post will walk you through several types of notifications and the customer experience, how to send a server message through Amazon Devices Messaging (ADM), and how to convert that message to local notifications on Fire TV through the Android Notification API. You can use notifications to inform your customers when there is a new feature, content, or a promotional campaign available in your app. Similarly, on Fire TV, notifications allow developers to reach out to your customers to encourage them to revisit your app. Nowadays, it is quite common practice for apps developers to send notifications to smartphone users to grab their attention.
Currently, Amazon Fire TV supports standard Android notifications through the Android Notifications API, which developers can use to send local notifications to customers that appear outside of your app's user interface.
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